God, I truly despise some of the people I work with and for! Really, they are so far beyond pathetic it defies belief! The area manager (who sadly seems to check on our shop more than the other 5 put together!) is obsessed with good customer service, but doesn’t seem to realise that if the staff are stressed, unhappy and bullied – and feel constantly under pressure and scared of being fired, they WON’T create a happy atmosphere. Does he really think we can all smile to order, especially when going through a crisis? People can tell when a smile is fake, and when someone says they’re “Fine thanks” while having a panic attack. He really is the expert on How To Lose Friends and Alienate People…I haven’t read the book myself, but whatever’s in it, I bet he could tell the writer what else he should’ve added. But no, as long as people don’t have hot drinks when they’re not on teabreak…never mind if your break’s only 15 minutes and it’s too hot to drink! And well done for training the lanky blonde bimbo supergrass! Did you really think we’re too stupid to work out who told tales on the staff and supervisor for being too “soft”, ’cause he treats us like humans…well done, cunt, for stopping him doing that. Hope you’re proud of yourself. You think some staff with personal problems create a bad atmosphere. Maybe, but at least that would be through no fault of their own. I didn’t ask for the nightmare situation I’m currently in, I’ve tried to destress as much as I can, but it doesn’t help when I feel I’m being given the Big Brother surveillance treatment, and told “not to walk away from the queue of customers” WHEN I’M TRYING TO GET THE CUSTOMER I’VE JUST SERVED WHAT HE WANTS, YOU STUPID FUCKING NO BRAINED LANKY BRAINLESS CUNT!!!! What was I meant to do, say “I’ve taken your money, now go away and stop bothering me….if you want ketchup with your roll, buy a bottle and come back to the till.” Hmm, I could’ve done, but I doubt he’d have come back to the shop again. As for the “clever” solution of calling someone else – who is most likely doing something away from the tills, isn’t it better to have a quick look myself, and come back with what the customer wants (or at least, if we’ve run out, an apology for not having any – and letting the supervisor carry on with his job – that no doubt he’ll be told of for not doing if it’s not done). Honestly, are all bosses complete twats or is it just a weird coincidence that they’re the only ones I’ve actually met? As for the bimbo blonde bootlicker running in telling tales, she’d better watch her back. Does she really think anyone likes her? Can she really believe anyone’ll ever trust her, or want to talk to her if they don’t have to? The lanky cunt area manager may think he’s got us all where he wants us, that he can threaten us out of bitching about him and his sneaky blonde bimbo grass…but sorry, lanky cunt, you can’t! And don’t forget: you can tell us what to do at work, but you can’t force us – or the customers to like you. We don’t. WE LOATHE, DETEST AND DESPISE YOU AND YOUR LANKY GRASS!
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