I work at a small Chinese buffet restaurant and it’s family owned. We’ve been open for 20+ years and it’s always been busy on the weekends. My father, who is originally the cook, wasn’t working today due to being in the hospital, so we had a substitute cook and of course, our substitute tried his best. I thought it was going well, because it was getting busy and a few customers claimed that the food was still delicious. Until a table of 3 people came in. They asked to look at the food and of course, I allowed that. They decided to stay and eat.
At the end of their dining experience, a woman from the group of three people ‘had to get this off her chest’ for some reason, but hey, honesty is best way to go.. right? She states that ‘this was the worst food ever’ and went on and on about how she tried everything on the buffet, which I call complete bullshit, but at that moment, I did not argue with her. It’s not my thing, because it was tedious. There was a lot negative things that she said. It was just mean to me, because I was hurt by it. As a person, even if I do dine at a place and I did not enjoy my food, I would never, ever stop a worker there just to say, ‘your food is horrible’. It hurts people. That is the main reason why I do not write restaurant reviews. It’s cruel to talk trash about a business, especially when everyone is just trying to make a living in the world. Everyone’s situation is different. As for me, this puny, insignificant Chinese buffet is what is keeping my family alive, it’s putting my brothers and I through college, and it pays the bills. Although, I did not cook the food, the restaurant is my second home. It just hurts to hear something like that being said to my face.
BUT of course, after her hateful rant about our food, all I said was, “I’m sorry that our food wasn’t enjoyable,” with a forceful smile. Don’t get me wrong, I accept that everyone has different taste buds and preferences. There is nothing wrong with that. I just know that there can be some really mean people in the world. At the end of the day, I’m glad this was the first and last time I will deal with these people.
I hope everyone else stays humble and have a great day. 🙂