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Do you have a building evac plan?
So working in a cinema when a huge blockbuster comes out such as Star Wars is always quite a challenge for the staff. When you work in an IMAX the scope is a little bit more pressurised. For the most part the customers have been great, but you always get that ONE nitwit who thinks it's their duty to Read More -
Dear Christmas Shoppers
I've been fuming for the past few weeks, and now I'm at the point where I don't care if Billy gets his damn sweatshirt or not. I run the Customer Service department for an online retailer. Let me rephrase that. I am the Customer Service department, as well as operations manager, USPS order finder, d Read More -
SUNDAY: Return of Memorial Day Weekend
For those of you who don't already know, Sunday is the most vile and detestable day of the week for retail, when the worst human trash in existence venture forth like a zombie horde of the damned to be nothing less than an absolute plague upon the living. I have experienced more horrible things on t Read More -
New Years Car Rentals
Just a note to those who think we have everything last minute during the two long weeks of holidays...NO. We don't. If you book a reservation, you are guaranteed a vehicle. If you haven't booked a reservation and call on New Year's Day from outside of town, when you have already tried the reservatio Read More -
By anonymous
Don’t be a complete bitch at the front counter!!!
I had a lady that came up to my counter ordering food. It seemed normal, but then she started getting aggressive sounding when I asked for her name. She then yelled at me "I told you to hold on for a reason!!" after she handed me a $20 and was fumbling for change (I did not hear the words "Hold On" Read More -
Good God man, we’re still NEW!!
So we're at work at the deli manger comes up and starts whining about "hey, look at this area, it need to be fileld with food and stuff and you people need to help your boss to do this" Continues rant (In front of customers ain't that so nice?) and then we're let loose. Most of us are going "Damn, Read More -
Retail The Never Ending Horror and Why I Hate Retail
I work for a high end boutique that specializes in baby clothes and furnishings. We are running a store promotion right now where you get an additional 20% off when you sign up for the mailing list on your next purchase. Seems simple enough, right? I had a customer today walk in today and say they s Read More -
Cant Read
I had a customer today that couldnt read our contract and wanted to blame us for getting the wrong stuff. Dude, you could read what you were signing on the dotted line??!?!?!? How is it my fault that you didnt read? Read More -
Shop from Hell
HELLO THERE PEEPS! I want to talk about Retail, specifically, I want to talk about working in electronic stores. Now, I wish customers would read this but I know they won't because my customers are too stupid to use the internet any way. This isn't a rant about this thing that happened that one time Read More -
Got Laid Off From Lying Customer
This is the same author of, "Apparently Lying Gets You What You Want". So an update...I got laid off within less than two weeks of that happening, no written notice, received all my severance and vacation pay. It is clear that was why but the Operations Manager could not come up with a proper reason Read More
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