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Service station woes
I don't like customer service anyway, I'm just in this job because, well, I needed a job after I left the army and nobody else would hire me. After years of customer service experience I thought I'd seen it all. Last night, after about a month on the job, a customer barges into the service station w Read MoreMovie Theater Asshole Customers
So today our maintenance man was painting using a water based paint. He began at 5am and finished at 1pm. We opened for business at 11am. A customer, who often complains about everything to get free shit, complained to him that there needs to be ventilation. Maintenance explained its water based and Read More- By anonymous
The great cup caper.
I work at a high volume Panera and one of the values of Panera that we get told as employees is the "No Jerks" rule which states; " Our relationships are based on respect and honesty." I wish we could deny service to customers who don't follow that rule-especially the RESPECT aspect.Today I was Read More Don’t yell at me because you’re an idiot
To the lady who said "you don't need to argue with me just say you're sorry. I'm an upset customer, sooooo": I will not say I'm sorry when I'm not wrong. I was nothing but polite and professional to you on the phone and did my best to help you, and you were a stuck up bitch. I almost hung up on you Read MoreThe Holidays
I hate how customers believe they can get stuff done because they yell at you. Do you really think it is going to make me work harder? Learn some respect, I am human as well. Read MoreI hate certain customers….
Don’t get me wrong it’s not every customer I hate, I have regulars that I absolutely love and keep me going at work. But a few times you can get assholes. Well my colleague had a customer, and they forgot to print a receipt off for the customer, however even though it’s not my faul Read More10 Things I Hate About Retail/Sales
1. When customers demand that you get them something without the use of any manners2. When you don't have the item they want in stock making them suddenly turn from a nice person into a spoilt dick. Then when you make a suggestion their attitude is 'it's my way or the highway' - I can't just spa Read More- By anonymous
It’s not deep fried in fairy dust lady..
Until a few months ago I worked for a reputable wing joint here in town. It was a saturday afternoon and I had a family of 3 come in and sit down. Both the mom and dad were in their early 30's and their son was about 7 or 8. Father and son order without a problem and then the mom turns and looks at Read More - By anonymous
Living the Groupon Dream
My night starts with a deuce on table 24. I walk up, introduce myself and thank them for joining us this evening. Before I can ask them if they’d like to begin their dinner with a cocktail, the woman reaches into her purse and slaps a Groupon down on the table, essentially broadcasting their inten Read More I Hate Customer Service
For anyone that has done customer service knows that it is not an easy job. I think a lot of people forget that most of the people that you would deal with are probably really nice but the ones that you remember are usually the bad ones.There has been some in my career that I would have loved to Read More
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